Allied-Phillips HVAC FAQ

We've attempted to answer some of our customer's most frequently asked questions here. If you don't see an answer to your question, please contact us.

• 1
  How long have you been in business?

  Allied-Phillips has been in the heating, ventilation and air conditioning (HVAC) business for more than 45 years in the Baltimore metro area. For the last 10 years we have been an authorized Trane® Dealer.
• 2
  Are you licensed and insured?

  Yes. Our license is HVACR #2518. We have full liability and Workman's Compensation insurance for all of our employees.
• 3
  Are your technicians experienced?

  Yes. Our HVAC Contractor team is highly trained and offers more than 45 years of experience in HVAC service. We are also a member in good standing of ACCA – Air Conditioning Contractors of America
• 4
  Do you have references?

  We would be happy to provide a list of references upon request.
• 5
  What should I look for when hiring a heating and air conditioning contractor?

  • Licensed, insured, longevity, and physical address
    Make sure the HVAC contractor's license is current, and the longer they've been in business, the better. If they didn't do a good job, they wouldn't still be in business. Their physical address should be on their web site. If not, beware.
  • Qualified, experienced and up-to-date
    Select an HVAC contractor whose technicians are certified and have hands-on experience. Professional associations are another good way to screen for high quality heating and air conditioning installation and service companies.
  • Get references
    Most HVAC contractors can provide a list of recent references from satisfied customers. If they can't, cross them off your list.
  • Get multiple bids
    Regarding price, most experienced owners recommend accepting the bid that offers the best value–combination of product, service, and price. If one bid comes in far below the others, dig deeper before accepting it based on price alone. Don't hesitate to ask about any details that seem unclear, or even why their bid is lower than others you have. Ideally, this is the beginning of your relationship with the company you select, not a one-time event.
• 6
  Why should I replace my existing gas furnace, heat pump or central air conditioning system?

  You may want to think about replacing your air conditioning or heating system if it is old, inefficient or in need of repair. Today's systems are as much as 60% more efficient than systems manufactured as little as ten years ago. In addition, with the Federal Tax Credit and BGE's rebate program, there's no time like the present to replace an old system!

  Want to see what you can save in real time? Go to Energy Star's website, www.energystar.gov, select the type of system you currently have; heat pump, gas furnace ect. Then on the right, click on the "Savings Calculator" and see the potential savings on your energy bill.

  And there's still time to save with BGE's rebate on qualified systems. conservation.bgesmartenergy.com

• 7
  Why should I buy a Trane® heating and air conditioning system?

  The Trane brand is the most highly rated, most recognized, most frequently considered brand of residential heating, cooling and ventilation. Allied-Phillips installs and services all makes and models of furnaces, heat pumps, air handlers and air conditioning systems; however, Trane has a reputation for manufacturing high quality comfort systems that offer reliability year in and year out, and that's why Allied-Phillips, Inc. became a Trane Dealer.
• 8
  What kind of financing do you offer?

  Please visit our Financing page for details, or contact us.
• 9
  Why should I get a whole house air cleaner?

  If you suffer from allergies or asthma, you are high on the list of people who need the cleanest air possible to enjoy life to the fullest. A whole house air cleaner, such as Trane's CleanEffects™ or the Aprilaire 5000 could have you breathing easier. Electronic air cleaners greatly reduce the dust, pollen, pet dander and other allergens that normal filters allow to pass into the air circulating in your home.

Why Us?

Here at Allied-Phillips, we stand behind our work.

BBB Accredited Business with an A+ Rating

The Better Business Bureau has determined that Allied-Phillips, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.

All of our installations come with a minimum of 2 year labor warranty, and the manufacturer's warranty covers parts. Parts replaced on service calls are guaranteed for 30 days for labor and one year for parts (this does not include refrigerant on a possible leak). Extended warranties and service contracts are also available.

We also offer complimentary spring and fall inspections with any installation.

A special note about our metal work. It's guaranteed for life. Our metalwork is all handcrafted by our top of the line craftsmen.

If you have a question about a warranty, please contact us!